Service before selling
1. Help the customer to carry on the power consuming assessment
2. Help the generators room to design and offer the install proposing Choose the diesel generators correctly
3. Offer products technological consultation and the lecture
4. Design specially for special users
Service on sale
1. Customer's relation
2. The management for the special project
3. Making the customer satisfied
After-sale service
1. Guide to the commissioning of imported Gensets, technical training and on-spot actual training.
2. Installation work under difficult conditions, e.g. separate installation of water-cooled Genset andradiator in the basement; roof-top installation; and the silencing of the power room.
3. The generators debugging
4. Organizing the professional training regularly
5. Answer and consult, fix a breakdown
6. Accept generators'commission to manage
7. Offer the long-term fittings supplied and the maintenance service
8. Scheme design and the service of environmental protection project
9. Automation rebuilding of the Non-auto Gensets; Adding of the PC remote control function; monitoring function of the Genset group.
10. TELLHOW supply service for free, subject to the operation of the Genset for 1000 hours or 1 year (whichever comes first) |