The aftermarket support and digital services for Cummins diesel generators have evolved to include advanced remote monitoring and diagnostics platforms. Services like Cummins® QuickServe™ and Connected Diagnostics allow fleet managers and facility operators to monitor their assets' health, track operational data, and receive proactive fault code alerts, enabling predictive maintenance and reducing unplanned downtime. A property management company overseeing multiple commercial buildings uses a centralized online portal to monitor the status and run-hours of all its Cummins generators, scheduling maintenance based on actual usage rather than a fixed calendar, optimizing maintenance budgets. A shipping line uses the Connected Diagnostics service on its vessels. If a generator develops a fault, the system automatically transmits the diagnostic code via satellite to a shore-based service center, which can then advise the ship's crew or dispatch a service technician to the next port of call with the correct parts. The owner of a large rental generator fleet utilizes GPS and telematics on each unit to track location, monitor fuel consumption, and schedule maintenance, maximizing asset utilization and profitability. A remote wind farm uses the remote monitoring capabilities of its standby Cummins generators to verify their readiness without requiring a physical site visit, which is both costly and time-consuming in the harsh, remote environment. To learn more about these digital service offerings, their subscription plans, and how they can be integrated into your operations to improve reliability and reduce costs, please contact our digital solutions team for a demonstration and a detailed proposal including any associated subscription fees.
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